While we successfully strive to answer emails faster than most commercial enterprises we do know, our support forum is alive around the clock, even outside our regular business hours, and hosts a very experienced team of voluntary malware experts, as well as allowing you unbiased communication with other users of our software.

If you do not feel comfortable revealing your malware problem on a public forum, need immediate help and would prefer speaking live with a person, you can also get in contact with an expert from our partner firm SupportSpace for paid live and phone support. During such a live session an expert from SupportSpace will have access to your computer and will directly assist you with your malware or Spybot-S&D problem.